FAQ
Here you will find answers to some of the most common questions our customers have.
Do you ship abroad?
No, unfortunately we do not ship abroad at the moment. We have just launched our website and will therefore only launch in Sweden at first. But stay tuned, we hope to be able to offer sales to more countries shortly.
How long will it take before I receive my order?
The delivery time depends on where you are and when you place your order. Our goal is to handle and ship orders 1-2 business days after the order reaches us. Then you can count on it taking 1-3 working days to deliver the package.
What is your return policy?
We offer a 14 day return policy. To be eligible for a return, the item must be in the same condition as when you received it, unused and with all tags, and in the original packaging.
How can I track my order?
You will receive a confirmation email with tracking information once your order has shipped.
Can I change or cancel my order after I have placed it?
If we have managed and sent your order, unfortunately we cannot change or cancel it. Be sure to double check your order before completing payment. But always feel welcome to email our customer service with any questions or wishes.
How do I contact your customer support?
You can contact our customer support by going to byblique.com/contact or by sending an email to support@byblique.com . We are here to help with any questions or requests.
Do you offer gift cards?
At the moment we do not offer gift cards, but this is something we plan to introduce in the near future. Stay tuned to our website for updates regarding gift cards and other exciting offers!